Website: https://dailyinvoice.help/
Company: DailyInvoice Help
At DailyInvoice Help, we value your trust and satisfaction. We are committed to providing reliable and efficient billing services. This Refund & Cancellation Policy outlines the terms under which refunds may be issued and services may be canceled.
1. Refund Policy
We offer digital billing services that are non-tangible and non-returnable. As such, all sales are considered final. However, refunds may be considered in the following circumstances:
a. Billing Errors
If you believe you have been incorrectly billed, please contact our support team within 7 days of the charge. If the error is verified on our end, we will process a full or partial refund.
b. Duplicate Payment
In the case of duplicate payments made accidentally, you must notify us within 7 days. After verification, a refund of the excess payment will be processed.
c. Service Not Delivered
If the paid service is not provided due to a technical fault or internal error, and you notify us within 72 hours, we will review and, if applicable, issue a refund or credit.
Note: No refund requests will be entertained after 7 days from the date of the original transaction.
2. Non-Refundable Services
The following services are strictly non-refundable:
- One-time billing processing fees
- Consultation or setup charges
- Monthly/Annual subscription once the billing cycle has started
- Services rendered or partially rendered
3. Cancellation Policy
You may cancel recurring services or subscriptions with at least 3 days’ notice before the next billing cycle.
To request cancellation:
- Log in to your account dashboard
- Navigate to “My Services”
- Click “Cancel Subscription” or contact our support team at support@dailyinvoice.help
Cancellations made after the billing date will apply to the next billing cycle. No partial refunds will be given for mid-cycle cancellations.
4. How to Request a Refund
All refund or cancellation requests must be submitted through:
- Email: support@dailyinvoice.help
- Subject Line: “Refund Request – [Your Order ID or Service ID]”
Please include:
- Full Name
- Registered Email Address
- Date of Transaction
- Reason for Refund or Cancellation
We aim to resolve all refund requests within 7–10 business days of receiving complete information.
5. Dispute Resolution
If you are dissatisfied with the outcome of a refund or cancellation request, you may escalate the issue by writing to grievance@dailyinvoice.help. We aim to review and resolve disputes within 15 business days.